Privacy Notice

INTRODUCTION

Clare Witton Travel is committed to protecting your privacy and will only use your personal information in accordance with the Data Protection Act 1998 (DPA), Privacy and Electronic Communications Regulations (PECR), General Data Protection Regulation 25 May 2018 (GDPR) and other relevant legislation.

It is recommended that you read this privacy notice to ensure you are fully informed.

Should you have any questions or concerns about the use of your personal information then please contact Clare Witton Travel using the contact form at Clare Witton Travel.

HOW DATA IS COLLECTED

Data is collected in the following ways:

  • Data is given to Clare Witton Travel by you;

  • Data is collected automatically.

DATA COLLECTED

Clare Witton Travel will collect your personal and non-personal data in a number of ways. Through the website, by phone, email or social media. When you register to receive travel inspiration or latest news, contact forms or in connection with a specific project or event. When you use Clare Witton Travel.

Personal data information we collect may include:

  • Your full name, job title, profession and date of birth.

  • Postal address, email address and phone number.

  • IP (internet protocol) address.

  • Payment card details (these are not stored).

  • Your contact and communication preferences.

SENSITIVE PERSONAL DATA

The Data Protection Act gives special protection to sensitive personal data, which will include information relating to health or sex life, race or ethnic origin, political beliefs or membership, philosophical or religious beliefs, trade union membership and information about the commission of offences and related proceedings. You should only provide this information if it is required in response to a mandatory question such as on a passport or visa form.

NON-PERSONAL DATA

To the extent that you access the website for Clare Witton Travel, your data will automatically be collected.

IP addresses (the location of the computer on the internet); web pages accessed; and files downloaded. This information helps to make improvements to content, determine how many people use the website, how regularly they visit, and how popular the webpages are. This information does not tell us anything about who you are or where you live, but it does help us monitor and improve our service.

Data is collected automatically via cookies, in line with the cookie settings on your browser. For more information about cookies

By disclosing your personal information to us by phone, in writing or our website, you are giving your consent to collect, store and process your personal information in the manner described in this Notice. The information held will be accurate and up-to-date to the best of our knowledge.

Unfortunately, the transmission of data across the internet is not completely secure and while we do our best to try to protect the security of your information we cannot ensure or guarantee that loss, misuse or alteration of data will not occur while data is being transferred.

Clare Witton Travel will use the information you provide to:

  • Provide the appropriate steps for your holiday.

  • Identify visitors and contributors.

  • Handle and deliver queries and communicate with you about them.

  • Improve services.

  • Record any contact we have with you.

  • Prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf in relation to prevention and detection.

  • Carry out research on the demographics, interests and behavior of users to gain a better understanding of them and to enable us to improve our service.

  • Communicate with customers and supporters.

YOU CHOOSE

You can opt-in to receive communication AND how you wish to communicate with Clare Witton Travel for each or all of these, including by email, post, telephone or text.

Soft opt-in consent is a specific type of consent which applies when you have previously engaged with Clare Witton Travel (for example to ask for information about a particular location or property or service. Under “soft opt-in” consent, we will take your consent as given unless you opt-out.

For other types of e-marketing, it is a requirement to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.

Should you not be satisfied, you have the right to withdraw consent at any time.

You can easily update your personal information and communications preferences, or unsubscribe, at any time in the following ways:

  • Clicking on the ‘unsubscribe’ link within a newsletter or within an email.

  • By using the contact form.

HOW DATA IS STORED

Technical and organisational measures are used to safeguard your data. For example access to your account is controlled by a password and a user name that is unique to you. If you suspect any misuse or loss or unauthorised access to your data, please let contact us.

EXTERNAL LINKS

Clare Witton Travel website contains links to other sites whose information practice may be different to ours. You should consult other sites’ privacy notices as there is no control over information that is submitted to or collected by third parties. Furthermore it cannot be guaranteed the privacy of personal information you transmit over the web or that may be collectable in transit by others.

ACCESS TO AND DELETION OF YOUR PERSONAL DATA

You have the right to ask for a free copy of the personal information that is held about you (to be supplied within one month of receiving request) to correct any inaccuracies in that information (to be corrected within 72 hours of receiving request) or to ask us to delete such records.

This policy was written in October 2020.

Adopted by and on behalf of Clare Witton Travel.

Review date October 2021